Providing Investors and Traders with the Best Tools to Become Efficient and Successful in the Stock Market
Tradewise is aiming to provide traders with a tool that makes them successful! In fact, after starting to use our app traders are experiencing:
Tradewise would be unique in having all the necessary functionalities for a trader to operate successfully in the market.
Happy Clients
Projects
Hours Of Support
Hard Workers
Market data, financials & news
Use crucial indicators and trend reverse data
Discuss with fellow traders (coming)
Trigger alerts on price changes and indicators
Watch and screen market for future trades
Keep record of your trades in the journal
Perform analysis on the trades
Videos Guideline for the App Working
Frequently Asked Questions
To get started, you download our app on the App Store. Next, you create your account within the app using your name and email. Once you're logged in with your new account, you're ready to begin your trading journey.
Yes, all the stock prices in the app are streamed in real-time during trading hours. The same applies to the alarms in the app. This gives you the opportunity to learn trading in real-time.
Yes, within the app, you'll be able to find and trade stocks from a variety of different stock exchanges.
To set up a price alert, select the stock you want alerts for, then click on "New Alert" in the lower-left corner and configure your alarm. You can also view an overview of all your alerts in the app's alarm feature. Here, you can customize your alarms as well.
A stop-loss order is a risk management tool that automatically sells a stock position once it reaches a certain price level. You can set up a stop-loss order when you choose to buy a stock in the app. To configure a stop-loss order, specify a particular price level, and if the stock's price reaches that level, your stocks will be automatically sold.
You can access news updates about a specific stock by selecting that stock and clicking on the newspaper icon at the top. This will provide you with news related to your chosen stock.
Yes, we are available via email. Don't hesitate to reach out to us if you have any questions or need assistance.
Contact Us
Bryggegata 9, 0250 Oslo, Norway
contact@tradewise.no
+47 97 02 69 69
TERMS AND CONDITIONS
Read and agree at the Bottom
By accepting this Tracking Policy, you consent to Kimera group companies and their respective affiliates
(collectively referred to as the “Companies”) to the use of tracking scripts on your device if you continue to use
our application(s).
What are tracking scripts and why do we use them
Tracking scripts have many similarities to the use of cookies on websites. Tracking script(s) is code we place
within our application(s). The tracking script(s) will synchronize your personal settings with other of the
Companies’ application(s) used by you, thereby allowing you to access your personal workspaces, settings, alerts,
algorithms and preferences from other devices running the Companies’ application(s). In addition the tracking
script(s) will track which functions, features, instruments, news, studies, charts, algorithms etc. you use and
actions you take within our application(s). The information will help us to improve our application(s), serve you
with your preferences and help us to personalize your user experience e.g. to display relevant information within
the application(s), send you relevant offers or when we send you information on that basis for example via,
market alerts, trend analysis and likes. The collected information may also be shared with the Companies or our
Partners as described under our Terms and Conditions and subject to your consent. We use the term “tracking” in
this policy to refer to all files and databases which collect information in this way.
When you use our application(s), the collected information is stored on your device and/or on our servers,
and/or third party servers.
Questions, comments and requests regarding this Tracking policy are welcomed and should be addressed to info@tradewise.no
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
This Privacy Policy covers the information we collect about you when you use our products or services, or
otherwise interact with us (for example, by attending our webinars and community), unless a different policy is
displayed. Kimera offers mobile and desktop applications such as TradeBook apps and website. We refer to our
products, together with our other services, including our community, and websites as “Services” in this policy.
This policy also explains your choices about how we use information about you. Your choices include how you
can object to certain uses of information about you and how you can access and update certain information about
you.
If you do not agree with policy, do not access or use our Services or interact with any other aspect of
our business.
Where we provide the Services under contract with an organization (for example your employer) that
organization controls the information processed by the Services. For more information, please see Notice to End
Users below.
We collect information about you when you provide it to us, when you use our Services, and when other sources
provide it to us, as further described below.
Information you provide to us
We collect information about you when you input it into the Services or otherwise provide it directly to us.
Account and Profile Information: We collect information about you when you register for an account, create or
modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you
provide your contact information including your first name, last name, telephone number, email address when
you register for the Services. You may also have the option of adding a display name, job title, address, telephone
number, company name, address, company website and other details to your profile information to be processed
by us, by our Services or by our Partners and related companies.
We keep track of your preferences when you use the Services.
Content you provide through our products: The Services include our products you use as stated above, where
we collect and store content that you post, send, receive and share. This content includes any information about
you that you may choose to include. Examples of content we collect and store include: last login time,
subscriptions, preferred instruments types, information about alert services and studies that you use, and any
feedback you provide to us.
Content you provide through our websites: The Services also include our websites owned or operated by us. We
collect other content that you submit to these websites, which include social media or social networking websites
operated by us. For example, you provide content to us when you provide feedback or when you participate in
any interactive features, surveys, contests, promotions, activities, communities, or events. Content also includes
the files and links you upload to the Services.
Information you provide through our support channels: The Services also include our customer and user
support, where you may choose to submit information regarding an issue you are experiencing with a Service.
Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives
directly or otherwise engage with our support team, you will be asked to provide contact information, a
summary of the problem you are experiencing, and any other documentation, screenshots or information that
would be helpful in resolving the issue.
Payment Information: We collect subscription periods when you register for certain paid Services, otherwise
any data for these services is collected by the relevant party.
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain
actions withing the Services.
Your use of the Services: We keep track of certain information about you when you visit and interact with any of
our Services. This information includes the features you use; the links you click on; the type, size and filenames of
attachments you upload to the Services; frequently used search terms; and how you interact with others on the
Services.
Device and Connection Information: We collect information about your computer, phone, tablet, or other
devices you use ti access the Services. This device information includes your connection type and settings when
you install, access, update, or use our Services. We also collect information through your device about your
operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We
use your IP address and/or country preference in order to approximate your location to provide you with a
better service experience. How much of this information we collect depends on the type and settings of the
device you use to access the Services.
Cookies and Other Tracking Technologies: Kimera and our third-party partners, use cookies and other tracking
technologies to provide functionality and to recognize you across different Services and devices. For more
information please see our Cookie and Tracking Policy, which includes information on how to control or opt
out of these cookies and tracking technologies.
Information we receive from other sources
We may receive information about you from other Service users, from third-party services, and from our
business partners.
Other services you link to your account: We receive information about you when you or your administrator
integrate or link a third-party service with our Services. For example, if you create an account or log into the
Services using your Google credentials or Facebook login we receive name and email address as permitted by
your Google profile settings in order to authenticate you. You or your administrator may also integrate our
Services with other services you use, such as to allow you to access, store, share and edit certain content from a
third-party through our Services. For example, you may authorize our Services to access, display and store files
from a third-party document-sharing service withing the Services interface. Or you may authorize our Services to
connect with a third-party calendaring service so that your meetings and connections are available to you
through the Services. You may authorize our Services to sync a contact list or address book so that you can easily
connect with those contacts within the Service to invite them to collaborate with you on our Services. The
information we receive when you link or integrate our Services with a third-party service depends on the
settings, permissions and privacy policy controlled by that third-party service. You should always check the
privacy settings and notices in these third-party services to understand what data may be disclosed to us or
shared with our Services.
Kimera Partners: We work with a global network of partners who provide consulting, implementation, training
and other services around our products. Some of these partners also help us to promote our products, generate
leads for us, and resell our products.
How we use the information we collect depends in part on which Services you use, how you use them, and any
preferences you have communicated to us. Below are the specific purposes for which we use the information we
collect about you.
To provide the Services and personalize your experience: We use information about you to provide the
Services to you, including to process transactions with you, authenticate you when you log in, provide customer
and user support, and operate and maintain the Services. For example, we use email address you provide in your
account to identify you to other Service users. Our Services also include tailored features that personalize your
experience, enhance your productivity, connections and recommendations that are most relevant for you. For
example, we may use your country in order to provide you, through our Services, with financial news from your
country. Where you use multiple Services, we combine information about you and your activities to provide an
integrated experience, such as to allow you to find information from one Service while searching from another or
to present relevant product information as you travel across our websites.
For research and development: We are always looking for ways to make our Services smarter, faster, secure,
integrated, and useful to you. We use collective learnings about how people use our Services and feedback
provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration
and improvement of the Services. For example we apply these learnings across our Services to improve and
develop similar features or to better integrate the services you use. We also test and analyze certain new features
with selected users before rolling the features our to all users.
To communicate with you about the Services: We use your contact information to send transactional
communications via email and within the Services, including confirming your purchases or trials, responding to
your comments, questions and requests, providing customer and user support, offering product training and
additional features and/or content within the Services, and sending you technical notices, updates, security
alerts, and administrative messages. We also provide tailored communications based on your activity and
interactions with us. For example, certain actions you take in the Services may automatically trigger a feature or
third-party app suggestion within the Services. We also send you communications as you on board to a particular
Service to help you become more proficient in using that Service. These communications are part of the Services
but you can also opt out of them. The opt-out option is available within the communication itself or in your
account settings.
To market, promote and drive engagement with the Services: We use your contact information and
information about how you use the Services to send promotional communications that may be of specific interest
to you, including by email, within our applications and by displaying TradeBook ads on other companies’
websites and applications, as well as on platforms. These communications are aimed at driving engagement and
maximizing what you get out of the Services, including information about new features, survey requests
newsletters, and events we think may be of interest to you. We also communicate with you about new product
offers, promotions and contests. You can control whether your receive these communications as described below
under “Opt-out of communications”.
Customer and user support: we use your information to resolve technical issues you encounter, to respond to
your requests for assistance, to analyze crash information, and to repair and improve the Services.
For safety and security: We use information about you and your Service use to verify accounts and activity, to
monitor suspicious or fraudulent activity and to identify violations of Service policies.
To protect our legitimate business interest and legal rights: Where required by law or where we believe it is
necessary to protect our legal rights, interests and the interests of others, we use information about you in
connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the
acquisition, merger or sale of a business.
With your consent: We use information about you where you have given us consent to do so for a specific
purpose not listen above. For example, we may publish testimonials or featured customer stories to promote the
Services, with your permission.
We make collaboration tools, and we want them to work well for you. This means sharing information through
the Services ad with certain third parties. We share information we collect about you in the ways discussed
below, including in connection with possible business transfers, but we are not in the business of selling
information about you to advertisers or third parties.
Sharing with other Service users
When you use the Services, we may share certain information about you with the other Service users.
For collaboration: You can create content, which may contain information about you, and grant permission to
others to see, share, edit, copy and download that content based on settings you or your administrator (if
applicable) select. Some of the collaboration features of the Services display some or all of your profile
information to other Service users when you share or interact with specific content. For example, we allow users
to share algorithms, charts and the likes with our other users.
Managed accounts and administrators: If you register or access the Services using an email address with a
domain that is owned by our employer or organization, and such organization wishes to establish an account or
site, certain information about you including your name, job title, address, email address, mobile number, and
other details to your profile information may become accessible to that organization’s administrator. If you are an
administrator for a particular site or group of users within the Services, we may share your contact information
with current or past Service users, for the purpose of facilitating Service-related requests.
Community: Our websites offer publicly accessible blogs, forums, like TradeBook Community. You should be
aware that any information you provide on these websites – including profile information associated with the
account you use to post the information – may be read, collected, and used by any member of the public who
accesses these websites. Your posts and certain profile information may remain even after you terminate your
account. We urge you to consider the sensitivity of any information you input into these Services. To request
removal of your information from publicly accessible websites operated by us, please contact us as provided
below. In some cases, we may not be able to remove your information, in which case we will let you know if we
are unable to and why.
Sharing with third parties
We share information with third parties, such as Google, Amazon etc, that help us operate, provide, improve,
integrate, customize, support and market our Services.
Service Providers: We work with third-party service providers to provide processing analysis, and other services
for us, which may require them to access or use information about you. If a service provider needs to access
information about you to perform services on our behalf, they do so under close instruction from us, including
policies and procedures designed to protect your information.
Links to Third Party Sites: The Services may include links that direct you to other websites or services whose
privacy practices may differ from ours. If you submit information to any of those third-party sites, your
information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy
policy of any website you visit.
Social Media Widgets: The Services may include links that direct you to other websites or services whose
privacy practices may differ from ours. Your use of and any information you submit to any of those third-party
sites is governed by their privacy policies, not this one.
Third-Party Widgets: Some of our Services contain widgets and social media features, such as the Twitter “tweet”
button, Facebook, LinkedIn and Instagram. These widgets and features collect your IP address, which page you
are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social
media features are either hosted by a third party or hosted directly directly on our Services. Your interactions
with these features are governed by the privacy policy of the company providing it.
With your consent: We share information about you with third parties when you give us consent to do so.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional
circumstances, we may share information about you with a third party if we believe that sharing is reasonably
necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to
meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the
security or integrity of our products and services, (d) protect Kimera, our customers or the public from harm or
illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose
information to assist in preventing the death or serious bodily injury of any person.
Information storage and security
We use hosting service providers in Netherlands, Norway to host the information we collect, and we use technical
measures to secure your data.
While we implement safeguards designed to protect your information, no security system is impenetrable and
due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the
Internet or while stored on our system or otherwise in our care, is absolutely safe from intrusion by others.
How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further
detail below. After such time, we will either delete or anonymise your information or, if this is not possible (for
example, because the information has been stored in backup archives), then we will securely store your
information and isolate it from any further use until deletion is possible.
Account information: We retain your account information for as long as your account is active and a reasonable
period thereafter in case you decide to re-activate the Services. We also retain some of your information as
necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support
business operations, and to continue to develop and improve our Services. Where we retain information for
Service improvement and development, we only use the information to uncover collective insights about the use
of our Services, not to specifically analyze personal characteristics about you.
Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we
retain your information as long as required by the administrator of your account. For more information, see
“Managed accounts and administrations” above.
Marketing information: We retain information about your marketing preferences for a reasonable period of
time from the date when you expressed an interest in our Services, by opening an email account with us or when
you ceased using your account or withdrew your consent to hearing from us.
You have certain choices available to you when it comes to your information. Below is a summary of those
choices, how to exercise them and any limitations.
Your Choices: You have the right to request a copy of your information, to object to our use of your information (including for
marketing purposes), to request the deletion or restriction of your information, or to request your information in
a structured, electronic format. Below, we describe the tools and processes for making these requests. You can
exercise some of the choices by logging into the Services and using settings available within the Services or your
account. Where the Services are administered for you by an administrator (see “Notice to End Users” below), you
may need to contact your administrator to assist with your requests first. For all other requests, you may contact
us as provided in the Contact Us section below to request assistance.
Your requests and choices may be limited in certain cases: for example, if fulfilling your request would reveal
information about another person, or if you ask to delete information which we or your administrator are
required by law or have compelling legitimate interests to keep. Where you have asked us to share data with
third parties, for example, by installing third-party apps, you will need to contact those third-party service
providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you
may have the right to complain to a data protection authority in the country where you live, where you work or
where you feel your rights were infringed.
Access and update your information: Our Services give you the ability to access and update certain information
about you from within the Service. You can update your profile information within the profile settings and modify
content that contains information about you using the editing tools associated with that content.
Deactivate your account: If you no longer with to use our Services, you or your administrator may be able to
deactivate your Services account. If you can deactivate your own account, that setting is available to you in your
account settings. Otherwise, please contact your administrator. If you are an administrator and are unable to
deactivate an account through your administrator settings, please contact our support. Please be aware that
deactivating your account does not delete your information; your information remains visible to other Service
users based on your past participation within some of the Services. For more information on how to delete your
information, see below.
Delete your information: Some of our Services give you the ability to delete certain information about you from
within the Service. For example, you can remove content that contains information, and you can remove certain
profile information within your profile settings. Please note, however, that we may need to retain certain
information for record keeping purposes, to complete transactions or to comply with our legal obligations.
Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using
and otherwise processing your information where you believe we do not have the appropriate rights to do so. For
example, if yu believe an account was created for you without your permission or you are no longer an active
user, you can request that we delete your account by contacting us at contact@tradewise.no. Where you gave
us consent to use your information for a limited purpose, you can contact us also at the above email address to
withdraw that consent, but this will not affect any processing that has already taken place at the time. You can
also opt-out of our use of your information for marketing purposes by contacting us at the above email address.
When you make such requests, we may need time to investigate and facilitate your request. If there is delay or
dispute as to whether we have the right to continue using your information, we will restrict any further use of
your information until the request is honored or the dispute is resolved, provided your administrator does not
object (where applicable). If you object to information about you being hared with a third-party app, please
disable the app or contact your administrator to do so.
Opt-out of communications: You may opt-out of receiving promotional communications from us by using the
unsubscribe link within each email, or by contacting us as provided below to have your contact information
removed from our promotional email list or registration database. Even after you opt out from receiving
promotional messages from us, you will continue to receive transactional messages from us regarding the
Services.
Turn off Cookie Controls: Relevant browser-based cookie controls are described in our Cookie and Tracking
Policy.
Send “Do Not Track” Signals: Some browsers have incorporated “Do Not Track” (DNT) features that can send a
signal to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common
understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals.
You can use the range of other tools we provide to control data collection and use, including the ability to opt out
of receiving marketing from us as described above.
International transfers of information we collect: We collect information globally and primarily store that information in India and Norway. We transfer, process
and store your information outside of your country of residence, to wherever we or our third-party service
providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take
steps to protect it.
International transfers to third parties: Some of the third parties described in this privacy policy, which
provide services to us under contract, are based in other countries that may not have equivalent privacy and data
protection laws to the country in which you reside. When we share information of customers in the European
Economic Area or Switzerland, we make use of approved standard contractual data protection clauses, binding
corporate rules for transfer to data processors, or other appropriate legal mechanisms to safeguard the transfer.
Notice to End Users
Some of our products are intended for use by organizations. Where the Services are made available to you
through an organization, that organization is the administrator of the Services and is responsible for the accounts
and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to the
administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the
privacy or security practices of an administrator’s organization, which may be different than this policy.
Administrators are able to: